Managed Services Capacity Plans
Within the Managed Services pathway, capacity is the mechanic: more capacity unlocks more of the operating model. People, Engineered Platforms, and Production AI — designed and operated together at every tier.
An engineered operating model — three layers, one system
More efficient than people alone, more reliable than AI alone, more defensible than generic SaaS.
Starter
Essential embedded capabilities for getting started
Includes:
- 4-week pilot program
- Dedicated account lead
- Enterprise-grade security
- Transparent utilization reporting
New at Starter:
Growth
Enhanced visibility and collaboration for growing teams
Includes:
- All Starter features
- Real-time capacity dashboards
- Integrated collaboration tools
- Priority support
New at Growth:
Scale
Advanced automation and flexibility for scaling operations
Includes:
- All Growth features
- Automation+ with embedded engineers
- Flex capacity boosts available
- Tailored team architecture
- Quarterly strategic reviews
New at Scale:
Premium
Full operational intelligence with continuous optimization
Includes:
- All Scale features
- Dedicated optimization analyst
- Executive reporting and insights
- White-glove support
- Custom SLAs available
New at Premium:
What's Inside Each Plan
Click to explore the embedded capabilities at each tier. These are built-in, not add-ons.
Enterprise Add-Ons
Available for all plans. Priced separately based on your requirements.
ThreatMonitor+
Monitor. Detect. Alert.
ThreatResponse+
Act. Contain. Recover.
Engineered Platform Unlocks
Engineered platforms that codify your operations, with Production AI woven in. Available at higher tiers.
DeliveryHub
Growth+ Tier
Operational command center with capacity tracking and performance dashboards.
SalesHub
Scale+ Tier (Optional)
Pipeline intelligence and CRM with AI-assisted lead scoring.
Ollie
Scale+ Tier
AI-first automation ecosystem with human-in-the-loop workflows.
Ready to engineer your operations?
Three integrated layers, designed and operated together. Experience the engineered operating model with our 4-week pilot program.